Shipping & Returns
What Payment Methods are accepted?
We accept Paypal for all US orders. Paypal is an online payment service, and there is no need to become a member to pay through this service.

Is there Sales Tax?
There is a sales tax for all Silver Fourteen Jewelry for California residents only.  Please read each individual item; it will tell you if there is tax or not.

What do we have in stock?
Most of our products are in stock and are ready for immediate shipping. Many of our special order products are made when the order is placed, this will be indicated in the item's description.

Return Policies:
We want you to be completely happy with your order. If for some reason you are not, you may return the item(s) within 7 days of your receipt. The item(s) you return must be unused in their original condition with tags attached, for an exchange only. Used items, special made items & personalized items cannot be accepted for exchange or return. Shipping and handling fees are non-refundable. When we ship the exchange item to you, you will need to pay for the shipping cost. Pack and seal items securely and include packing slip. We are not responsible for lost items, so please get insurance. Please note that Sale & Seasonal items are final. We cannot accept returns on merchandise that was purchased on sale. If we ship the incorrect merchandise, we will reimburse you for the expense of returning the item to us. There will be no charge to you for the cost of shipping the replacement item.  All holiday items are NON REFUNDABLE OR EXCHANGEABLE for credit.  All Silver Fourteen Jewelry is NON REFUNDABLE OR EXCHANGEABLE.

Shipping Information:
We ship orders Monday through Saturday using the United States Postal Service, Delivery Confirmation First Class, Parcel Post, Priority Mail and Express Mail. We ship within 48 hours, unless it is a custom order which would be otherwise indicated for in the item description.  If you need something shipped overnight please let us know and we will quote you a shipping rate. We also offer local pickup if you live near the Monroe Township, Middlesex County New Jersey area.  Please let us know in advance if you are interested in this option, so that you will not be billed for shipping cost.
Our shipping rates are based on the weight your total order amount.  Combined shipping is available.  USPS shipping insurance is also available.  In order to receive this, please select it and put it in your cart.
** If you are unsure about a size, please e-mail us and we will gladly send you measurements **